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Our Cookie Policy

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.

In fact, to order products on, you need to have cookies enabled (see the section below on Managing Cookies). If you don't wish to enable cookies, you'll still be able to browse the site. Most web browsers have cookies enabled, but see the Managing Cookies section for help on how to turn them on should you need to.

Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in the cookies we create, but we do use information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.

We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes - in other words to e-mail or show you products based on what you appear to be interested in.

We're giving you this information as part of our initiative to comply with recent legislation, and to ensure that we are honest and clear about your privacy when using our website.

You can find out more information about cookies at:

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below.

Strictly Necessary Cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services, you have asked for, like shopping baskets, cannot be provided.

By using our website, you agree that we can send these types of cookies to your device.

Performance Cookies

These cookies collect information about how visitors use a website. For instance, which pages visitors go to most often and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore is anonymous.  It is only used to improve how a website works.

By using our website, you agree that we can send these types of cookies to your device.

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features.  These cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

When you choose this setting, you agree that we can send customisation cookies to your device.

Targeting Cookies and Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interest. They are also used to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

By using our website, you agree that we can send these types of cookies to your device.

Some of the business partners that may set up cookies on include:

Affiliate Window Sometimes we advertise on third party websites and third party cookies help us and our advertisers see which advertisement you click on and allow us to determine which advertisements are most effective. Occasionally we will reward other websites for referring you to us. Each individual advertisers uses its own tracking cookies
Google Allow Google Analytics software to work which helps us to take and analyse visitor information such as browser usage (eg. how long you spend on our website when you start and finish, a number of times you visit, when your previous visit was), new visitors' response to marketing and shopping times. This information enables us to produce reports to help us improve our website, the shopping experience and to make our marketing activity more relevant. Please note, the data stored by these cookies can only be seen by us and Google.
YouTube Where we use YouTube videos on our YouTube channel, cookies is used to capture and analyse visitor information related to video usage such as videos viewed and shared.
Facebook and Twitter We love it when you share information from our website through a social media website such as Facebook or Twitter, but when you do so, please be aware that your social network may set additional cookies and similar technologies on your computer or mobile device. We're not responsible for these cookies and technologies. Please check the privacy and cookie policies of the social media networks you use for full details of what they do.

You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. All of these cookies are managed by third parties, and you may alternatively use the third parties' own tools to prevent these cookies.

Managing Cookies
How to check cookies are enabled for PCs

Google Chrome
  1. Click on 'Tools' at the top of your browser window and select Options
  2. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the
    'Content settings' button
  3. Now select 'Allow local data to be set'

Microsoft Internet Explorer 6.0, 7.0, 8.0

  1. Click on 'Tools' at the top of your browser window and select 'Internet
    options', then click on the 'Privacy' tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable
    cookies in your browser
  3. Settings above Medium will disable cookies
Mozilla Firefox
  1. Click on 'Tools' at the top of your browser window and select Options
  2. Then select the Privacy icon
  3. Click on Cookies, then select 'allow sites to set cookies'
  1. Click on the Cog icon at the top of your browser window and select the
    'Preferences' option
  2. Click on 'Security', check the option that says 'Block third-party and
    advertising cookies'
  3. Click 'Save' 
All other browsers

Please consult your documentation or online help files.
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