Security and Privacy Policy

As with all shopping websites and mail order companies, we collect personal information from you when you shop online at www.jerseyplantsdirect.com.

We would like to retain your details to enable us to send you information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and supply information regarding our exciting new products and offers. If you prefer not to receive this information please contact customer services on 01534 871113 or change your promotional preference online in your account.

The information we collect is:

1) Your name – so we know what to call you
2) Email address – so we can email you order confirmations, delivery delays, offers etc
3) Delivery address – an obvious one
4) Telephone number – we’ll only call if we have a problem with your order
5) Credit card details – we only ask for these when you place an order

If requested and providing you have no outstanding orders awaiting delivery, we will immediately remove your information from our database.

Protection of your privacy is taken very seriously by Jersey Choice Ltd.However, on some occasions we may securely pass information to carefully selected third parties to enable them to mail you with details of products which may be of interest to you. We never disclose your payment details to these third parties.

If you do not wish to be contacted by third party organisations you can change your promotional preferences from your online account, by contacting us by telephone, post or by clicking here.

 

We use the latest secure server technology to ensure this information is protected to the highest standards.

We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. Most web browsers above version three support this security.

This encryption makes it virtually impossible for unauthorised parties to read any information that you send us.

Our website is tested and certified by McAfee daily to ensure that our website protects you from identity theft, viruses and other online threats.  McAfee is one of the world's most respected certification body for Internet firms.

 

 

Data Protection

Any personal information obtained by us is protected by the Data Protection (Jersey) Law, 2005.

We employ firewall software that will only leave your information on our website until it has been registered in our off line systems.

 

The following circumstances detail where we may share some of your data with others:

1) With agents (including credit reference agencies, credit card clearing agencies (Commidea and WorldPay);

2) Fraud prevention and detection agencies that we use to process the orders you place with us or who assist us in the service we provide to you. In these instances, we provide them with only the information they need to perform their function;

3) In the unlikely event that our business assets are ever sold to or purchased by another company (our data records are part of our business); and would therefore pass to the new owners.

4) We may monitor customer traffic patterns, Site usage and related Site information in order to maximize your use of the site. But this information will not include any personal information identifying you.

5) On some occasions we may securely pass information to carefully selected third parties to enable them to mail you with details of products which may be of interest to you. We never disclose your payment details to these third parties.

If you do not wish to be contacted by third party organisations you can change your promotional preferences from your online account, by contacting us by telephone, post or by clicking here.

You have the right to see the information that we have about you and you have the right to get any inaccurate information about you corrected.

Should you have any questions or require any additional information regarding our Privacy Policy please contact our Customer Services department by clicking here.

 

Your statutory rights are unaffected.


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