Returns Policy
Our Guarantee
Here at Jersey Plants Direct we are committed to providing you with a superior customer service and are confident that the upmost care and attention to detail has been taken in the processing, packing and delivery of your order to ensure that you receive it in perfect condition.
Contact our customer service on 01534 871113 for a refund or replacement
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However should you not be entirely satisfied or should the goods you receive be damaged or defective please notify us within 28 days of receipt and we will provide you with a replacement or refund.
Your statutory rights are not affected.
Cancelling your order
Should you cancel your order, you may do so at any time by contacting our customer service and we will offer you a full refund provided we have not already dispatched your items.
If we have already despatched your items, we unfortunately will not be able to stop the delivery process.